Customer Service Specialist Job at Frontline Source Group - Nationwide Staffing & Executive Sea..., Austin, TX

aWJqS2ZyOUs5QVljTGdLd293N2RURUpldXc9PQ==
  • Frontline Source Group - Nationwide Staffing & Executive Sea...
  • Austin, TX

Job Description

Join a dynamic client as a Client Support Specialist in Austin Texas! This direct-hire role is perfect for proactive, professionals ready to deliver outstanding client support and manage orders and warranty cases with precision.

Company Profile:

Our client is a leading international technology company dedicated to delivering exceptional solutions to a global customer base. The company has earned recognition for its high-performance culture, client-centric approach, and flexible, modern work environment.

Client Support Specialist Role:

As a Client Support Specialist, you will provide world-class client service and act as the primary point of contact for client inquiries, orders, and warranty cases.

Delivering outstanding client support to U.S.-based clients

Managing client orders, inquiries, and warranty cases efficiently while maintaining high satisfaction levels

Mastering internal sales platforms and back-office tools to administer orders and process warranty cases

Communicating effectively with partners, internal teams, and clients to ensure smooth daily operations

Organizing and prioritizing tasks to meet deadlines and achieve operational goals

Proactively following up with internal teams, partners, and clients to ensure tasks are completed and objectives are achieved

This Client Support Specialist role will allow you to leverage your bilingual Spanish/English skills while working independently and as part of a collaborative team. You will become an essential part of client-facing operations, handling complex inquiries and providing actionable solutions

Client Support Specialist Background Profile:

Spanish speaker with professional English proficiency highly preferred

2+ years of client-facing experience, preferably in international or multicultural environments

B2B experience pref

Proficient in Microsoft Outlook or similar productivity tools

Strong organizational skills and ability to work independently while maintaining a proactive approach

Associate degree or higher preferred

Interest in IT is a plus

Willingness to travel internationally when required

Features and Benefits:

Medical, Dental, Vision, PTO

Job Tags

Flexible hours

Similar Jobs

Monarch Investment

Maintenance Technician Job at Monarch Investment

 ...between resident occupancy~Painting/staining (interior and exterior)~HVAC maintenance and repair (EPA certification preferred)~Basic plumbing, electrical, and appliance repairs (e.g., copper pipe sweating, outlets, switches, light fixtures, refrigerators, stoves,... 

Sares-Regis Group

Maintenance Technician II Job at Sares-Regis Group

 ...maintenance service requests. Works on external, as well as internal repairs which may include, but is not limited to, drywall repairs,...  ..., fence and gate repairs, plumbing installation or repairs, appliance repairs, boilers and HVAC systems, and common area clean-up.... 

Midwest Logistic Systems

Midwest Logistics Systems Dedicated truck driver Job at Midwest Logistic Systems

 ...schedule. Drive the same out-and-back dedicated route and work with the same customers...  ...automotive parts in dry van trailers with newer trucks. Haul no-touch, mostly drop-and-hook...  ...~$10,000 sign-on bonus for experienced drivers. ~ Safety and performance bonuses of... 

SEEK Careers Staffing

Carpentry Helper Job at SEEK Careers Staffing

 ...Carpentry Helper Our Fond du lac client is a leading local manufacturer known for quality craftsmanship and a commitment to excellence. We are currently seeking a motivated and hardworking Carpentry Helper to join their production team in Fond du Lac. If you have... 

Canon U.S.A., Inc.

Field Service Engineer III Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent...